Privacy Policy: H and H Lawncare Equipment, LLC (LawnMowerPros.com) Updated: 2/1/2013
General:
This privacy policy outlines the information H and H Lawncare
Equipment will collect and how we will use that information.
H and H Lawncare Equipment respects the privacy of every individual
who visits our websites or interactive advertisements.
This privacy policy will inform you what to do if you do not want
your personal information to be shared or divulged when you visit an
H and H Lawncare Equipment website or respond to our advertising.
By visiting the LawnMowerPros.com website or any other websites
operated by H and H Lawncare Equipment, LLC its subsidiaries,
divisions, affiliates and brands (collectively, the "Site"), you
agree to accept the practices described in this Privacy Notice.
We will not give or sell your individual information to any outside
company for its use in marketing or solicitation
If you do not agree to the terms of this Privacy Notice, please do
not use the Site.
Information We Collect:
We Collect Personal Information that is provided by Site users.
Personal Information includes your name, address, telephone number,
credit or debit card information, e-mail address and IP address. We
may also retain the content of the communications that are sent to
our customer service representatives.
Personal Information is collected when you establish an account with
us, place an order on the Site, or when you communicate with any of
our departments such as customer service, sales or technical
services through the Site, e-mail, telephone, mail or fax.
In some instances, we may obtain other people's names and email
addresses that you may choose to provide as part of our "email a
friend" feature.
H and H Lawncare Equipment will not collect any personal information
about you (that is your name, address, telephone number, or email
address) unless you provide it voluntarily and knowingly.
If you do not want your personal information collected do not submit
it to us. If you do submit personal information, we will use it as
described in section 4.
Our web servers collect general data pertaining to each Site
visitor, including but not limited to, the IP address, tracking
codes, the domain name, the web page, the length of time spent and
the pages accessed while visiting this Site. This may also include
GPS locations for some of our mobile applications.
In some cases, we may collect information about you that is not
personally-identifiable. Examples of this type of information
include the Internet browser you are using, the type of operating
system, and the domain name of the website which linked you to our
site. When you view one of our websites, we may store information
from time to time on your computer.
Email Newsletter Subscriptions: If you request an email newsletter
subscription, we will send you an email confirming your request.
This confirmation process allows you to unsubscribe if you change
your mind and decide not to join the list. Furthermore, the
confirmation email will alert you if someone else has entered your
email address into our email newsletter subscription list.
In order to make our email newsletters more relevant and useful to
you, our servers may receive a confirmation when you open an email
message from H and H Lawncare Equipment or one of its affiliates or
third party vendors.
How We Collect Information: We collect information directly from you - for example when you
register on the site, participate in a survey, or fill out a form
requesting information from us.
We collect information from you passively � we or vendors acting on
our behalf use common collection techniques like cookies, and web
beacons. This policy describes how and when we use these practices.
We obtain information about you from third parties with whom we work
- for example, our suppliers, resellers, and other business
partners.
Web Beacons: We or vendors acting on our behalf may collect
information from visits to the Site through the use of "Web
Beacons." Web Beacons are web page elements which may employ cookie
technology that enable us to record data about visits to or
transactions made on the Site.
This information is sometimes known as click stream data. We may use
this data to analyze trends and statistics to improve your online
experience or our customer service. No Personal Information is
collected through the use of Web Beacons on the Site.
Cookies: Through the use of cookies, we may also collect and analyze
the IP address used to connect your computer to the Internet;
computer and connection information such as your browser type and
version; operating system and platform; purchase history;
confirmation when you open e-mail that we send you; and the URLs
which lead you to and around the Site including the date and time.
You can generally set your browser to reject cookies or to notify
you when you are sent a cookie. Software is also available from
third parties which will allow you to visit the Site without
providing this information. You are welcome to use the Site if you
use such software but we will not be able to offer you our
personalized services and we will be unable to accept any online
orders from you.
These Cookies allow us to tailor a website or advertisement to
better match your interests and preferences. With most Internet
Browsers you can block, receive a warning or erase all Cookies from
your hard drive. Please refer to your browser instructions or help
screen to learn more about these functions. We also collect an IP
address from all visitors to our website. An IP address is a number
that is automatically assigned to your computer when you use the
Internet. We use IP addresses to help diagnose problems with our
server, administer our website, analyze trends, track users'
movement, gather broad demographic information for aggregate use in
order for us to improve the site, and deliver customized,
personalized content. IP addresses are not linked to personally
identifiable information.
Use of Information Collected: H and H Lawncare Equipment uses the information that we collect
from our visitors and customers, or otherwise in connection with the
Sites to personalize and improve your visit and shopping experience
at the Site as follows:
To respond to your requests or inquiries and to fill your orders.
To understand the use of the
Sites, improve the content of the Sites, customize the shopping
experience for Sites visitors and customers, and otherwise
improve our products, services, the Site and our
your online experience, including through using the collection
practices described here.
To notify Site visitors of
changes to the Sites, new products and services, and for any
other legitimate and lawful business purpose,
including to notify you of changes to this Privacy Policy,
our website Terms, or other terms that may impact your use of
the Sites.
To protect the security or
integrity of the Sites, our company, or our customers and
visitors.
To share with various
subsidiaries, divisions, affiliates, parent organizations and
brands.
To share with third parties,
such as suppliers, financial institutions and others who perform
services on our behalf.
To share with any successor to
H and H Lawncare Equipment�s interest, or otherwise in
connection with a merger, sale, or transfer of all or part of
our business operations.
In response to subpoenas,
investigative requests (with or without subpoena) and other
legal process, to exercise our legal rights and
defend again legal claims.
We will not rent, sell or
otherwise disclose your Personal Information to unrelated third
parties without your consent, except as stated in
this Privacy Notice.
Service Providers: We may
employ other companies or individuals to provide certain
services to or on behalf of us such as analyzing
customer lists and data, or performing marketing or
consulting services. These third parties ("Service Providers")
will only have access to the information needed to
perform these limited functions on our behalf and are required
to provide your Personal Information with at least the same
level of protection and security as we use on the Site. Such
Service Providers are prohibited from using your Personal
Information for any purpose other than that for which such party
was engaged by us and/or as stated in this Privacy Notice. Any
Service Providers that use data received from us may only do so
in accordance with this Privacy Notice.
Credit Card Companies: If you
place an order through the Site, the Personal Information you
provide is transmitted to your credit card company to verify and
authorize your purchase.
Aggregate Information: We
provide aggregate information to some of our business partners.
This information is used in a collective manner and does not
identify you individually in any way. We collect and share
aggregate information in order to know more about the general
profile of our customers so that we can improve your shopping
experience.
Shippers: If you make a
purchase through the Site, your name, telephone number and
shipping information must be provided to third party shippers
such as USPS, UPS and FEDEX to deliver your purchase. There also
may be instances in which we drop-ship orders directly to you
from one of our manufacturers or suppliers. These drop-shippers
are only given your name, postal address, and telephone number
for the sole purpose of fulfilling your order.
Third Party Transaction-Level
Data: If you visit the Site from a third-party website the
third-party website may be able to access select information
from your individual transaction information.
- In order to track and credit your transaction the third-party
website may give you a unique code, cookie or graphic which will
uniquely identify you. This will only happen if you link
directly from a third party website to the Site.
- Any transactions made at the Site while such a code is active
will be reported back to the third party website. We will only
report non-Personal Information to these websites such as the
date of the transaction, the product(s) purchased and the amount
spent. We will not report any information to these third party
websites that will allow them to personally identify you.
- The presence of a third party navigation bar at the top of any
page on the Site is an indication that the third party website
may be able to see your activity on the Site.
Links to Third Party Site: The
Site contains certain links to third party websites, such as our
vendors' websites and links to other websites intended to
facilitate our customers' shopping experience, such as Google
Translate. We are not responsible or liable for the privacy
practices or content found on these websites. We recommend that
you check the privacy notice of each website you visit. Links to
third party websites are provided solely for your convenience
and any submission of data to such websites shall be at your
sole risk.
Law Enforcement and Protection
of Users: To the extent permitted by law, we will disclose
Personal Information to government authorities or third parties
pursuant to a legal request, subpoena or other legal process. We
may also use or disclose your information as permitted by law to
perform charge verifications, report or collect debts owed,
fight fraud or protect our rights or property as well as those
of our affiliates, customers, or its users. You should be aware
that, following disclosure to any third party, your Personal
Information may be accessible by others to the extent permitted
or required by applicable law.
We can (and you authorize us
to) disclose any information about you to law enforcement or
other government officials as we, in our sole discretion,
believe necessary or appropriate, in connection with an
investigation of fraud, intellectual property infringements, or
other activity that is illegal or may expose us to legal
liability. Therefore, although we will protect your privacy as
described in this Privacy Policy, we do not promise, and you
should not expect, that all your personally identifiable
information or private communications will remain private.
Unfortunately, we cannot ensure
that all of your private communications and other personally
identifiable information will never be disclosed in ways not
otherwise described in this Privacy statement. By way of example
(without limiting the foregoing), we may be forced to disclose
information to the government or third parties under certain
circumstances, or third parties may unlawfully intercept or
access transmissions or private communications.
We will not rent, sell or
otherwise disclose your Personal Information to unrelated third
parties without your consent, except as stated in this Privacy
Notice.
Children: H and H Lawncare Equipment, LLC has no intention of collecting
any personally identifiable information (that is your name, address,
telephone number, or email address) from individuals under thirteen
years of age through this website. The H and H Lawncare Equipment
websites that do collect information from Children do so in
accordance with the privacy policies located at such websites.
Please review such privacy policies when entering those sites. If a
child has provided us with personally identifiable information a
parent or guardian should contact us at the e-mail address listed at
the bottom of this statement if they want this information to be
deleted from the records. We will use all reasonable efforts to
delete the child's information from our existing files.
The Site is a general audience website and is not directed to
children under the age of 13. We will never knowingly collect
personally identifiable information from children under the age of
13 without verifiable parental consent.
If you are under the age of 13, please do not provide us with
personally identifiable information of any kind whatsoever. If we
become aware that a user is under the age of 13 and has submitted
Personal Information without verifiable parental consent, we will
remove his or her personally identifiable information from our
files.
We understand that children may not fully understand all of the
provisions of this Privacy Notice or make informed decisions about
the choices that are made available to adult users of the Site.
We encourage parents and guardians to spend time with their children
online and to be familiar with the websites they visit. H and H
Lawncare Equipment does not sell products to persons under the age
of 18. If you are under the age of 18, you are required to seek the
consent of your parent or guardian to purchase products from the
Site.
Opting out of Receiving Communications from Us:
H and H Lawncare Equipment may send you communications regarding
its services, its websites or otherwise. H and H Lawncare Equipment
provides you the opportunity to opt-out of receiving such
communications by indicating your desire to opt-out. If you would
like to opt out of receiving communications from us please email us
at order(at)lawnmowerpros.com. (Replace (at) with @.)
Correcting or Updating
Information: At any time, you can view, update and/or remove your account
information. Upon your request, we will also remove any other
personally identifying information we may retain from our databases.
To make any such changes or requests, please email us at order(at)lawnmowerpros.com. (Replace (at) with @.)
Additional residual information may remain in our archives and
records, but this information will not be used for any commercial
purpose.
We reserve the right to maintain information on users who have
violated our Terms of Use or who have had their access to our
website blocked.
Recipients of our marketing messages can unsubscribe from receiving
promotional e-mail by using the unsubscribe instructions located at
the bottom of the message, or by sending a request with
�unsubscribe� in the subject line order(at)lawnmowerpros.com. (Replace (at) with @.)
If your name, e-mail or postal address, telephone number or other
Personal Information changes, you may update, correct or omit the
relevant information by contacting us as directed below, if you no
longer wish to receive communications from us you may opt-out by
emailing us at order@lawnmowerpros.com, sending a letter to the
address listed below or by clicking on the unsubscribe link within
any marketing e-mail you receive from us.
Security: We also protect your information by placing it on a secure
portion of our website that is only accessible by certain qualified
employees of H and H Lawncare Equipment. Unfortunately, however, no
data transmission over the Internet is 100% secure. While we strive
to protect your information, we cannot ensure or warrant the
security of such information.
Our Site uses industry-standard encryption technology to provide for
the security of your credit card numbers. In addition, we have put
in place reasonable procedural and technical standards to protect
the security of our Sites and information we maintain. However, we
cannot guarantee that any electronic commerce is totally secure. We
encourage you to take affirmative steps to protect yourself online,
including ensuring that any online account information you have
remains secure. To make sure you have the latest security features
on your browser, you may want to download the most recent version of
your favorite browser.
Other Web Sites: H and H Lawncare Equipment websites contains links to other
websites that are not owned, maintained, operated, or endorsed by or
for H and H Lawncare Equipment and not subject to the same Privacy
and other Policies.
The inclusion of any link to such sites does not imply any
recommendation or sponsorship of such sites. You should read the
other site�s privacy policies to understand how personal information
collected about you is used and protected.. Please note that when
you click on one of these links, you are entering another website
for which H and H Lawncare Equipment has no responsibility.
We encourage you to read the privacy statements on all such sites as
their policies may be different than ours. Also, you may have
entered this website from an unrelated third party website.
Likewise, H and H Lawncare Equipment has no responsibility for such
third party websites and you should review their privacy statements.
Non-United States of America
Users: The Sites are operated in the United States of America. If you
are located outside of the United States of America, please be aware
that any information you provide to us will be transferred to the
United States and by using the Sites and/or giving your information,
you consent to such transfer, and understand that the United States
of America may not provide the same level of protections as the laws
of your country.
Policy Updates:
From time to time we may change our privacy policies because of
changes in the relevant and applicable legal or regulatory
requirements, changes in our business or business practices, or in
our attempts to better serve our customers.
Notice of any material changes in the manner in which we handle
personally identifiable information under this policy will be
provided on the Sites.
Please check the Site periodically for updates. Policy updates shall
be effective the date the change is posted on the Site. By
continuing to use the Site after we post any changes, you agree to
the terms of the updated policy.
H and H Lawncare Equipment reserves the right to change this policy
at any time by posting a new privacy policy at this location, and
your continued use of our website indicates your acceptance of such
changed terms.
Business Sale or Transfer:
In the event that H and H Lawncare Equipment is sold, has its assets
acquired or transferred, whether voluntarily or involuntarily, or
merges or becomes affiliated with any other division, individual or
entity, any customer information owned or under the control of H and
H Lawncare Equipment may be one of the transferred assets. We
reserve the right, as part of such transaction, to transfer or
assign the Personal Information and aggregate information we have
collected from users of the Site.
Limitations of Liability:
In no event will H and H Lawncare Equipment or its affiliates,
licensees or any party involved in creating, producing or delivering
the site or its products or services be liable in any manner
whatsoever for any incidental, consequential, indirect, special or
punitive damages arising out of your access, use or inability to use
the site, or in connection with any failure or performance, error,
omission, interruption, defect, delay in operation or transmission,
computer viruses or line or system failure (including loss of
profits, loss of business or data, business interruption, and
damages that result from inaccuracy of the information or
inconvenience, delay, or loss of the use of the site). The foregoing
limitations apply whether the alleged liability is based on
contract, tort, negligence, strict liability or any other basis,
even if H and H Lawncare Equipment or its affiliates or any other
party has been advised of the possibility of such damages.
Contact Information: If you have any questions about our privacy policy, the
practices of this website, or your dealings with this website,
please contact us:
By Email: order(at)lawnmowerpros.com (Replace (at) with @.)
By Phone: 1-866-563-9925
By Mail:
LawnMowerPros.com
An H and H Lawncare Equipment Company
7048 S. Broadway
Haysville, KS 67060
"Two Oregon 9" edger blades. Could not be found locally in South Florida. Thanks for having them at a great price. A very easy transaction. Would recommend Lawnmowerpros.com to anybody.Thanks again,"
- David B.
"thanks thousand the tanks has arrived. A reliable seller"
- Tony
"Thank you so much. It's rare to find good service like this. I appreciate it."
- Ron W.
"I will keep your company book-marked
and order from you first in the future! Your kind of service is
exceptional!"
- Bill
"It's nice to do business with good people like you."
- Michael B.
"Many thanks for the prompt parts order. I waited over 4 months for my local repair shop to get the part and they ended up with the wrong one. Next time I will do it myself."
